Return Policy
Please read our return policy carefully before placing an order
Returns for Defective / Wrong Items Only
We accept returns only if you receive a defective product, wrong product, wrong size, or if there is a quality issue. Unboxing video proof is mandatory.
Important — Please Read
- • Returns are ONLY accepted for defective, wrong, or quality-issue items
- • We do NOT accept returns for "change of mind" or "I don't like it"
- • Unboxing video is MANDATORY — without it, no return will be processed
- • Return shipping charges are paid by the customer
- • Product will be thoroughly verified before refund is issued
When Can You Return?
Returns are accepted ONLY in these cases:
- You received a defective product (torn, damaged, printing error)
- You received the wrong product (different from what you ordered)
- You received the wrong size (different from what you selected)
- There is a clear quality issue (fabric defect, stitching problem)
When Can You NOT Return?
- Change of mind — "I don't want it anymore"
- You don't like the color/design after receiving
- Size doesn't fit but you ordered the wrong size yourself
- Item has been worn, washed, or altered
- No unboxing video proof provided
- Return request raised after 2 days of delivery
Video Proof Requirement
Unboxing video is MANDATORY
We cannot process any return without a proper unboxing video. Please record every delivery you receive. Your video must show:
- • The sealed/intact package before opening
- • The complete process of opening the package
- • The product clearly visible with the defect/issue
- • The shipping label clearly visible
Without a valid unboxing video, your return request will be rejected.
Return Process
Contact Us Within 2 Days
Message us on WhatsApp (+91 91499 59931) with your order ID and describe the issue.
Share Unboxing Video
Send the unboxing video clearly showing the issue (defect, wrong item, quality problem).
Wait for Approval
Our team reviews the video and verifies the issue within 24-48 hours.
Ship the Item Back
If approved, ship the item back to us at your cost. Use a trackable courier service.
Verification & Refund
We receive and thoroughly check the product. If everything checks out, refund is processed within 5-7 business days.
Shipping Charges
Return shipping is paid by the customer. You need to ship the item back to us at your own expense using a trackable courier. We recommend Delhivery, DTDC, or India Post for affordable rates.
Refund Information
Processing Timeline
Refunds are processed within 5-7 business days after we receive, verify, and thoroughly check the returned product.
Refund Method
Refund is credited back to your original payment method.